Privacy Policy

Who we are

PlayLearn is a learning platform operated by Novasoft Technologies S.A.C. (Peru). This policy explains what data we process when you use the PlayLearn app, website and API.

Data we collect

Account data: name, e-mail, phone, profile photo, language, organization, departments and role.

Sign in with Google or Apple: we receive your verified e-mail (and your name if you share it) from Google or Apple only to sign you in to your PlayLearn account. We do not access any other data in your Google or Apple account.

Learning content: modules, slides, videos, documents, answers, scores, certificates, comments and messages you create or send.

Technical data: access and activity logs for security and support.

AI dictation

If you use “Create with AI by voice”, the text you dictate is sent to our AI provider (Anthropic) to draft the module. It is not used to train models. Speech is turned into text on your device.

How we use it

To give you access, show and grade content, issue certificates, send codes and notices by e-mail, provide support and keep the platform secure. We do not sell your data or use it for advertising.

Who we share it with

With your organization (admins and coaches, depending on your role) and with providers that help us run the service: hosting and storage (Amazon Web Services), e-mail (SendGrid), AI (Anthropic) and sign-in (Google, Apple) — only what each service needs.

Retention and security

We keep your data while your account or your organization’s account is active, or as long as the law requires. We use encrypted connections and restricted access.

Your rights

You can ask to access, correct or delete your data by writing to hello@playinglearn.com. You can also ask us to delete your account.

Changes

If we change this policy we will update the date above and tell you in the app when the change is significant.